Wi-Fi upgrade

In recent years Wi-Fi access has become an essential service for our Students and Staff and the number of connections to our network has more than doubled in this time.  Unfortunately this means our current Wi-Fi offering in a number of buildings can no longer reliably handle the changing needs of our University.

The aim of the upgrade is meet our changing needs, bring the Notre Dame Wi-Fi to a consistent sector standard of coverage, capacity and capability, and will be delivered in stages.

Upgrade stages

Stage 1 - Scope of work

  • Development of a ‘Wi-Fi Blueprint’ for the University. This involves defining the University’s requirements and design of the Wi-Fi service to meet these requirements, including network capacity and access point locations
  • Development of a comprehensive set of user communications and training
  • An upgrade to initial priority areas
    Fremantle:
    • St Teresa’s Library (NDF17),
    • School of Medicine (NDF35) and Tannock Hall (NDF4)
    Sydney:
    • Pioneer House (NDS5)
    • Darlinghurst Site (NDS11-14)
  • Planning for Stage 2

Current upgrade status

Building CampusStatus Access Points BeforeAccess Points After
Prindiville Hall (NDF3) Fremantle Refurbished 2018 - 13
St Teresa’s Library (NDF17) Fremantle Completed Dec 2018 6 18
School of Medicine (NDF35) Fremantle Completed Dec 2018 5 35
Tannock Hall (NDF4) Fremantle Completed Jan 2018 6 26
Craven Law Library (ND13) Fremantle Completed Feb 2019 2 9
Comms Labs (ND33) Fremantle Completion March 2019 1 5
Darlinghurst Site (NDS11-14) Darlinghurst Completed Dec 2018 20 87
Pioneer House (NDS5) Broadway Completed Feb 2019 13 39
St Benedict’s Library (Canavan Hall ND6) Broadway Completion March 2019 3 12
Student Accommodation (NDB6) Broome Completion March 2019 6 9

Upgrade Activities

Design
The University’s requirements will be defined and external experts will be engaged to conduct site surveys and develop a design blueprint for the sector standard service.

Installation
This work includes installation of new and additional access points in buildings. This work will be undertaken by external licensed contractors and may require ladders and scaffolding and cause some noise. Buildings may experience brief interruptions in Wi-Fi connectivity during this phase.

Testing and Ongoing Support
Once installation is complete testing will be undertaken to evaluate the upgraded network and ensure it is providing the expected coverage.

FAQs

  • Why is the project being delivered in stages?

    In order to minimise disruption and respect academic and business cycles the upgrade will be delivered in stages. To take advantage of decreased traffic over December and January, Stage 1 will aim to complete the priority areas before Semester 1 2019.

  • How did the university determine which buildings to upgrade first?

    A number of factors have been considered in determining the order in which buildings will receive upgrades. The following was considered in identifying the priority area to upgrade in stage 1:

    • Buildings that do not meet sector standards
    • Densely populated areas
    • Purpose of the building
    • Age of hardware installed
    • Feedback from our users
  • How will I know when my building is scheduled to be upgraded?

    Once a building is scheduled for upgrade the project team will be in contact with the building occupants.

    The project team will work with the building occupants to ensure that there is minimal amount of disruption. This webpage will be the main and central communications hub for the upgrades and will be regularly updated. Project communications will also provide a variety of electronic and printed materials to keep building occupants, users, and visitors informed during planning, construction, and deployment efforts.

  • Where can I access Wi-Fi?

      Every University building has Wi-Fi Access Points (AP’s) allowing student and staff to connect to our network. To view the upgraded area’s please refer to the Stage 1 coverage map here .

      Please note there are currently no AP’s in our outdoor areas. In some courtyards you may receive sporadic wireless signal and this is typically the result of a signal temporarily bleeding over from a nearby building.

  • How do I connect?

    There are a number of how to guides which provide information on how to connect your device.  These can be found here.

  • How secure is the Wi-Fi?

    The University of Notre Dame uses an encrypted wireless network, to ensure that all information passing through the wireless network is protected. To access the wireless network you must have an active staff or student username and password.  Access to the wireless is granted under the same policies as accessing the wired network.

  • Why do I have to accept or install a certificate?

      You may be prompted to accept or trust a security certificate on your device the first time you connect. In order to connect you will need to accept. The certificate encrypts log-in credentials when connecting, ultimately providing a secure network access.

  • I’m have issues connecting, what do I do?

    For guidance on common troubleshooting and user tips, please click here .  If you’re still having issues please visit or contact IT Support

Wifi Upgrade coverage maps

Contact us

Taking the time to report an issue or provide feedback with Wi-Fi in a particular location will help us analyse access points and strategically plan updates. Please contact us:

Fremantle

08 9433 0999
8am – 5pm AWST

fremantle.it@nd.edu.au

Fremantle Students

08 9433 0777
8am – 5pm AWST

fremantle.it@nd.edu.au

Sydney

02 8204 4444
8am – 5pm AEST

sydney.it@nd.edu.au

Broome

08 9192 0632
8am – 4:30pm AWST

broome.it@nd.edu.au