Safety and security

The safety and security of our students – on and off Campus – is of critical importance. Following are the details – and contact numbers of the help available on-Campus for students whose safety and security, or the safety and security of others, is at immediate risk.

  • Emergency and security

    Step 1. If there is an immediate life threatening emergency to you or another person, call 000.

    Step 2. In the case of an emergency or if you require security assistance, please call one of the following numbers.

    Emergency contact numbers

    Fremantle: 0438 923 955 or the 24 hour security patrol call (08) 9433 0123 (extension 2123)

    Broadway: 0403 458 011 or dial the pre-programmed number on an office phone

    Darlinghurst: 0406 318 213 or dial the pre-programmed number on an office phone

    Broome: 0475 985 197

    SecuritySecurity officers at the University ensure that all our campuses are safe and secure environments.
    They are employed to respond to incidents, maintain building security by opening and monitoring them, and provide assistance to students, staff and visitors.
    Please contact one of the above numbers if you require such assistance.

    Non-Emergency Police AssistanceFor non-emergency Police assistance, call 131 444.

  • Residential & international students

    Fremantle Hall Supervisor Duty Phone: +61 437 904 565

    In the case of an emergency for Notre Dame students and staff on an overseas trip or placement, refer to the emergency contact list provided by the relevant School which includes contact numbers for:

    • the relevant School;
    • the local police;
    • the insurance emergency number; and
    • the Australian Embassy.
  • Critical incident management

    Critical Incident Officers

    Fremantle
    Executive Director, Admissions and Student Services
    (08 9433 0532)
    University Librarian (08 9433 0702)
    Manager, Risk & Compliance (08 9433 0857)
    Campus Services Manager (08 9433 0549)
      
    Broadway
    PVC, Student Engagement & Services
    (02 8204 4293)
    Campus Registrar (02 8204 4443 or 02 8204 4400)
    Campus Services Manager (02 8204 4414)
      
    Darlinghurst
    Associate Dean, School of Nursing
    (02 8204 4289 or 02 8204 4275)
    Executive Officer, School of Medicine (02 8204 4454 or 02 8204 4450)
      
    Broome
    Residential Coordinator
    (08 9192 0615)
    Campus Minister (08 9192 0669)

    This policy and procedure are the steps to follow in the event of a critical incident. Please refer to them for more information.

  • Emergency procedures

    This Emergency Procedures Guide outlines the steps to take in the case of an emergency.

    1. Building Evacuation

    If you hear the “Alert tone”:

    • Secure your workplace – make sure all equipment is safe and turned off, and secure any confidential information or valuables.
    • Prepare yourself for a prompt evacuation according the emergency procedures and exit routes.

    If you hear the “Evacuation tone” or are otherwise instructed to evacuate:

    • Evacuate quickly and calmly from the building by the nearest safe exit route.
    • Assemble at the designated muster point according to emergency evacuation procedures.
    • Wait for further instructions from the Building Wardens.

    In the case of a fire, do not use lifts and do not stop to collect personal belongings.

    Evacuation Maps: Fremantle Sydney Broome

    2. Fire or Smoke

    If there is an immediate life threatening emergency to you or another person, call 000.

    Assess:

    • Ensure that all necessary steps are taken to protect your safety and the safety of others
    • If necessary, evacuate the area

    Alert:

    • Alert the people around you about the fire/smoke
    • Call Campus Security

    Assist:

    • If it is safe to do so, assist any person in need.
    • If the fire brigade is called, assign someone to guide them to the exact scene of the incident.

    Campus Security Numbers:
    Fremantle:
    0438 923 955 or the 24 hour security patrol call (08) 9433 0123 (extension 2123)
    Broadway: 0403 458 011 or dial the pre-programmed number on an office phone
    Darlinghurst: 0406 318 213 or dial the pre-programmed number on an office phone
    Broome: 0475 985 197

    3. Anti Social Behaviour

    If there is an immediate life threatening emergency to you or another person, call 000.

    If you can safely move away from an offender displaying anti-social behaviour, do so and alert Campus Security.

    If an offender is directly threatening you:

    • Stay calm
    • Ask the offender to move away from the area and avoid sudden movements. Inform the offender of what you are doing i.e. I’m going to call security now.
    • Take a mental picture of the offender, including any threats made or weapons shown.
    • Make note of what the offender is doing and touching, and the direction they take once they leave.
    • Call Campus Security as soon as it is safe to do so.

    Campus Security Numbers:
    Fremantle:
    0438 923 955 or the 24 hour security patrol call (08) 9433 0123 (extension 2123)
    Broadway: 0403 458 011 or dial the pre-programmed number on an office phone
    Darlinghurst: 0406 318 213 or dial the pre-programmed number on an office phone
    Broome: 0475 985 197

    4. Violent Offender

    If there is an immediate life threatening emergency to you or another person, call 000.

    There may be a situation with a violent offender on campus, threatening the safety and security of yourself or other people.

    1. Evacuate

    • If there is an accessible escape path, attempt to leave the premises as quickly as possible.
    • Leave your belongings behind and help others to escape, if possible.
    • Prevent anyone else from entering the area, and follow the instructions of any Emergency Responders or Campus Security if they are on the scene
    • Call 000 and Campus Security once it is safe to do so.

    2. Hide

    • If it is not possible to evacuate, find a place to hide where the violent offender is less likely to find you.
      • It should be out of the offender’s view, provide protection and not trap or restrict your options for movement.
      • If possible, lock or secure the door and block the door with any heavy furniture.
    • If the offender approaches your hiding spot, silence any phones, hide behind large items and remain quiet.
    • Stay there until you are sure it is safe, or Emergency Responders or Campus Security come along.

    3. Take Action

    • As a last resort and when your life is in imminent danger, attempt to disrupt the offender.
    • Act as aggressively as you can against them, throw items or improvise weapons or make a scene and start yelling. Commit to your actions.
    5. Injury or Illness

    If there is an immediate life threatening emergency to you or another person, call 000.

    Minor Injury or Illness:

    • Contact the First Aid Officer nearest to your location.
    • Assist the person who is injured, make them comfortable and provide privacy.
    • Report the injury/illness to the relevant Dean or Manager in the first instance and then to Manager, Risk and Compliance by completing the Incident/Injury Report.

    Major Injury or Illness:

    • Assess the situation for any possible dangers to you or another person and take action.
    • Alert anyone around you.
    • Call Campus Security and/or contact the First Aid Officer nearest to your location.
    • If an ambulance is required, ask someone to guide the ambulance to the exact location.
    • Report the injury/illness to the relevant Dean or Manager in the first instance and then to Manager, Risk and Compliance by completing the Incident/Injury Report.

    First Aid Officers and First Aid Kits
    Incident/Injury Report

    Campus Security Numbers:
    Fremantle:
    0438 923 955 or the 24 hour security patrol call (08) 9433 0123 (extension 2123)
    Broadway: 0403 458 011 or dial the pre-programmed number on an office phone
    Darlinghurst: 0406 318 213 or dial the pre-programmed number on an office phone
    Broome: 0475 985 197

    6. Mental Health Crisis

    If there is an immediate life threatening emergency to you or another person, call 000.

    A mental health crisis may be the result of an illness, trauma or substance abuse.

    Assess whether the person experiencing the crisis is a danger to you or others. If so, refer to the Violent Offender page.

    If there appears to be no immediate risk:

    Alert:

    • Contact Campus Security.
    • Contact the Counselling Services if it relates to a student, or contact the Staffing Office for information about the Employee Assistance Program if it relates to a staff member.

    Assist:

    • Reassure the person that help is on its way and that you will stay there with them until they arrive.
    • Listen and talk to them in a manner that is direct, calm and non-judgemental.
    • Ask someone to guide the Campus Security or other services to the location.

    Campus Security Numbers:
    Fremantle:
    0438 923 955 or the 24 hour security patrol call (08) 9433 0123 (extension 2123)
    Broadway: 0403 458 011 or dial the pre-programmed number on an office phone
    Darlinghurst: 0406 318 213 or dial the pre-programmed number on an office phone
    Broome: 0475 985 197

    7. Threats by Social Media

    This relates to any threat made to any person or group related to the University over any form of social media.

    Reaction:

    • Do not reply or react online to the threat made on social media.
    • Do not discuss or spread communication about the threat unnecessarily.
    • Do take a photo or copy of the threat if possible.

    Alert:

    • Alert the relevant Dean of the School or Head of Campus of the threat seen on social media.
    • Provide details of what was threatened, including any photos or copies you might have made.
    8. Bomb Threats

    If there is an immediate life threatening emergency to you or another person, call 000.

    Phoned Bomb Threat

    • Stay calm and do not hang up. If you have caller ID, write down the displayed number.
    • Try to get the attention of someone nearby and ask them to call Campus Security immediately.
    • Try to keep them on the phone and collect as much information as possible about the bomb: when is it going to explode; where is it; what kind of bomb is it; did you place the bomb; who are you?
    • Follow any instructions from Campus Security or Emergency Responders.

    Written Bomb Threat

    • Avoid unnecessary handling or circulation of the threat.
    • Place any physical evidence in a plastic sleeve and immediately call Campus Security.
    • Follow any instructions from Campus Security.

    Campus Security Numbers:
    Fremantle:
    0438 923 955 or the 24 hour security patrol call (08) 9433 0123 (extension 2123)
    Broadway: 0403 458 011 or dial the pre-programmed number on an office phone
    Darlinghurst: 0406 318 213 or dial the pre-programmed number on an office phone
    Broome: 0475 985 197

    9. Chemical Spills or Gas Leaks

    If there is an immediate life threatening emergency to you or another person, call 000.

    Assess:

    • Take any necessary steps to protect your safety and the safety of others.
    • Contain the spill, if safe to do so. Secure the area by closing and locking doors, posting signs to keep others out.
    • Evacuate the area if necessary.

    Alert:

    • Call Campus Security if it is highly hazardous and requires immediate action.
    • Tell the people around you, keep people out of the area.
    • Follow the instructions of Campus Security and/or Emergency Responders.
    • Report the incident to the Head of Campus.

    Campus Security Numbers:
    Fremantle:
    0438 923 955 or the 24 hour security patrol call (08) 9433 0123 (extension 2123)
    Broadway: 0403 458 011 or dial the pre-programmed number on an office phone
    Darlinghurst: 0406 318 213 or dial the pre-programmed number on an office phone
    Broome: 0475 985 197

    10. Assistance for People with Disability

    Mobility Impairments:

    • Lifts are not to be used in the case of a fire, and this may mean that people who are mobility-impaired may need some assistance to evacuate:
      • Report this to the Building Warden, who will assign someone to stay with the person who is mobility-impaired.
      • The person who is mobility-impaired and their assistant will use alternative routes.
      • If there are no alternative routes, the assistant will move the person who is mobility-impaired to a safe location (.i.e. fire stairs) and remain with them.
      • Emergency responders will be notified of this.

    Other Impairments:

    • If you come across someone with another impairment during an evacuation, offer assistance if they need it and it is safe to do so.

    Note: people with impairments can request the development of a Personal Emergency Evacuation Plan through their School or the Academic Enabling and Support Centre.

    For further information, contact the Manger, Risk and Compliance.

  • First Aid Officers

    Each campus has first aid officers located in various buildings. Please refer to them if you require a first aid officer.

    Fremantle First Aid Officers
    http://www.nd.edu.au/__data/assets/pdf_file/0019/112744/First-Aid-Officers.pdf

    Sydney First Aid Officers
    http://www.nd.edu.au/__data/assets/pdf_file/0003/134283/UNDA-First-Aid-Officers-Sydney.pdf

    Broome First Aid Officers
    http://www.nd.edu.au/downloads/broome/currentstudents/first_aid_kits.pdf

  • Safety tips

    • Be alert, assertive and confident.
    • Try and walk with other people rather than alone.
    • Carry only the money you need for the day.
    • Keep your money and wallet in your front pocket and keep your bag in front of you.
    • Be aware of your surroundings and report anything unusual and suspicious.
    • At night stay in well-lit areas, where there are lots of people.
    • If you feel like you are being followed or threatened, cross the street, change direction, vary your pace and enter a shop or occupied space.
    • Report suspicious activity to Police.
  • Public Transport

    We want all of our students to feel safe, secure and comfortable when using public transport. Whether traveling by train, bus or ferry, it is important to be aware of where and how to get help if needed. Transport Departments in NSW and WA have a comprehensive list of services which can be accessed via the following links. We would encourage you to read the information contained here, and if you have any queries, speak to us:

    Some safe travel tips are included below:

    • In an emergency, call 000 or use the nearest available help point or emergency button – know where these are!
    • Never hesitate to ask your driver, a Transperth or TransportNSW for help or assistance if you need it.
    • Always be aware of your surroundings and what is happening around you. Don’t spend too much time only looking at your phone or listening to your music at the expense of what is going on around you!
    • Plan your journey before you start to minimise the amount of time you wait at stations or stops. Make sure family and friends know your route and where you are.
    • On train stations, stay in well-lit areas in view of security cameras.
    • On buses, it is usually better to sit at the front, closer to the driver. At night, ask the driver if you can be dropped closer to your destination. Transperth (WA) has a Night Alight program after 7pm which enables a traveller (travelling outside the CBD) to be dropped off anywhere along the route even it if isn’t at a bus stop.
    • At night stay in well-lit areas, and in carriages where there are lots of people.