FAQ

Answers to commonly asked academic questions

Enrolment and Re-enrolment

How do I re-enrol?

You can re-enrol by clicking the Re-enrol Now button on the University website homepage. For information about which courses to enrol in, please refer to the Program Regulations. For course counselling, please contact your school.

Can I change my course selections after enrolling?

Yes. You can add a course up until the Final Enrolment Date. The Final Enrolment Date for Standard Semester courses is the Friday of Week 2. You can withdraw from a course, without financial penalty, up until the Census Date, which can be found on the university calendar.

If I need to withdraw from a course, will I fail?

You can withdraw on or before the Academic Penalty date without incurring a Fail grade for the course. In response to the COVID-19 Pandemic, the Academic Penalty Date has been extended for standard Semester 1 courses until Friday 22 May, 2020. For further information on the Academic Penalty dates contact the Student Administration Office on your campus at sydney.studentadmin@nd.edu.au or fremantle.studentadmin@nd.edu.au

Can I withdraw from a course after the Academic Penalty Date?

Yes. If you believe that exceptional circumstances prevented you from withdrawing from a course before the penalty dates, you may also be eligible for retroactive withdrawal. When you apply for retroactive withdrawal, you may request that financial and/or academic penalty is waived.

You can read more about retroactive withdrawal in the University’s General Regulations.

You can download an application for retroactive withdrawal from the Student Portal under Forms and Documents.

What is the difference between financial penalty and academic penalty?

If you withdraw after the Financial Penalty (Census) Date you will be liable for the full tuition charge for your course enrolments. You will receive a Withdrawn (W) grade for these courses, but they will not appear on your academic transcript.

If you withdraw after the Academic Penalty Date, you will incur financial penalty and receive a Withdrawal with Fail (WF) grade for the course. Courses with a WF grade will appear on your academic transcript.

In response to the COVID-19 Pandemic, the Academic Penalty Date has been extended for standard Semester 1 courses until Friday 22 May 2020.

Exams and Assessment

How do I apply for Special Consideration?

Applications should be made by emailing your Course Coordinator within 7 working days after the assessment due date or the date of the exam.

I have more than two exams in one day, what should I do?

The University of Notre Dame Australia Examinations Policy states that students will have no more than two exams per day. This has been followed in scheduling online exams this semester. This has included consideration of students who may have both take-home exams (with a longer time period to submit) and timed exams. Take-home exams will have a longer timeframe (24-72 hours). If your take-home exam overlaps with an online timed exam, you will have the flexibility to arrange your schedule to complete both exams during the allocated time. If you believe you have a clash of your exams, please contact the Examinations office on your campus: sydney.examinations@nd.edu.au or fremantle.examinations@nd.edu.au.

What if I miss an exam?

If you were unable to attend an exam due to exceptional circumstances, you may apply for a Deferred Examination on medical or compassionate grounds. Applications must be made in writing no later than three working days after the final examination of the relevant Course, and must be supported by the relevant supporting documentation.

You can download an application for Deferred or Irregularly Scheduled Examination from the Student Portal under Forms and Documents.

What can I do if I disagree with a decision made by the University?

If you disagree with a decision made by the University, you can have this decision reviewed by lodging an appeal. Some examples are Appeal against Final Grade, Special Consideration and Resubmission of an Assessment.

Once your appeal has been reviewed and processed, the relevant decision-maker will determine if your appeal is accepted or not. You will be notified of the decision in an outcome letter.

You can learn more about appeals in the Student Appeals and Grievances section of our website.

Online Exams

Online exams may be conducted using Blackboard or via ExamSoft (Medicine and some Business exams only) and may be invigilated or non-invigilated.

What is ExamSoft / Examplify?

An online exam proctoring system, which will provides students with a secure and stable exam environment for all assessment types.

Which devices can be used with ExamSoft?

Refer to the following link for ExamSoft / Examplify system requirements.

Which devices can be used with Blackboard?

Refer to the following link for Blackboard Browser Support.

Do I need an internet connection to complete my exam in ExamSoft?

You need an internet connection to download and to upload your exam. You will still be able to complete your exam if you lose internet access during your exam.

What do I do if I have technical issues which impact Blackboard or ExamSoft examinations?

Contact your Course Coordinator as soon as possible. The contact details of your Course Coordinator are published on Blackboard.

Where can I get IT support?

Fremantle: The Student IT desk is located in St Teresa’s Library (NDF17). Students can contact Student IT on (08) 9433 0777 or email student.it@nd.edu.au.
Sydney: The Student IT desk is located in Buckland House (NDS4). Students can contact IT on (02) 8204 4444 or email ITServiceDesk@nd.edu.au.

Can I conduct my exam overseas or interstate?

You can sit your exam overseas or interstate. Exams are scheduled according to AWST if you are a Fremantle student and AEST if you are a Sydney student.  You will need to sit the exam at the scheduled time.  Please check with your Course Coordinator if you have any questions regarding exam times.

Do exam conditions apply with online exams?

Yes. You need to be in a quiet venue with no interruptions and your mobile phone/Smartwatch turned off. You should not have any notes, books, documents etc. at your workspace unless your exam is ‘open book’. Allowed materials are published on the exam timetable.

Do I need identification for my online exam?

No, you need your student ID card for on-campus invigilated exams only.

Will my LAP requirements be met for my examinations?

If you have a registered LAP, you will have your examination LAP requirements met. You can access your personalised equity timetable by following the steps below:
  1. Go to the students page www.notredame.edu.au/current-students
  2. Click on the MyND Portal link. Enter your username and password.
  3. Click on the Examination Timetables link shown below and your personalised exam timetable should display.
If you have additional time requirements, your course coordinator will have arranged this for you via Blackboard or ExamSoft.

Can I sit my online exam on campus?

Restrictions by the Federal Government in terms of social distancing gatherings still apply. If you need any assistance with your online exams, contact your School.
Arts & Sciences FremantleSydney
Business FremantleSydney
Education FremantleSydney
Health Sciences Fremantle N/A
Law FremantleSydney
Medicine FremantleSydney
Nursing & Midwifery FremantleSydney
Pathways FremantleSydney
Philosophy & Theology FremantleSydney
Physiotherapy Fremantle N/A

What happens if I am unwell during my exam?

If you feel unwell during your exam, you need to submit your exam, contact a medical practitioner as soon as you can and apply for Special Consideration.

What happens if I am unwell and unable to sit my exam?

If you feel unwell prior to starting your exam do not log on to Blackboard or Examsoft/Examplify, as it will register you to start the exam. Contact a medical practitioner as soon as you can and apply for a Deferred Examination.

Who do I contact if I have a question about my exam paper?

Contact your Course Coordinator, these contact details are published on Blackboard.

Graduation

Are Graduation Ceremonies going ahead?

For more information about Graduation, check the Graduation page.