Student Appeals

Understanding an Appeal

The University provides students with the right to appeal University decisions. This ensures all students are given the opportunity to seek procedural fairness should they believe this has not been afforded to them. Students are encouraged to discuss the disputed determination with their Course Coordinator, Program Coordinator or Dean first.

  • What is an appeal?

    An appeal is a formal recourse available to ND students to have an academic or administrative decision reconsidered by the University.

    In this page you will find informative resources that will help you appeal a University decision. These resources will also be helpful when gathering relevant documentation for the lodgement of your appeal.

    The use of these resources does not exempt you from reading and referring to the University General Regulations and the Student Appeals Policy, amongst other relevant University documents. Remember, it is your responsibility to familiarise yourself with all relevant University regulations, policies and procedures.

    For VET students, the Procedure: VET Student Appeals details the process to be followed.

    For HDR students, the Research Degree Regulations will provide more information.

  • Lodging an Appeal

    To lodge an appeal, you will need the following:

    1. Appeals Form. There are two student appeals forms. You will need to use the appropriate form. Knowing which form to use for your appeal case is very simple:
      1. Use the Appeal to Dean Form if you are appealing a decision regarding final grade; special consideration; and/or termination from program. View the process for lodging an appeal to the Dean.
      2. Use the Appeal Form for all other appeals. View the process for lodging other appeals.
    2. Supporting documentation
      1. This would include all relevant supporting documentary evidence as relevant to the appeal case.

    Please feel free to include a written statement. Whilst this is optional, you might find it helpful to state your grounds for appeal in a clear, well-structured and concise manner. A written statement usually contains the following items:

    1. The specific provision in the General Regulations and/or Student Appeals Policy, and/or other relevant University regulations, policies and procedures, under which the appeal is made.
    2. A clear statement of the ground(s) for the appeal; include as much information and detail as possible. If including a narration of events, please ensure you do so in a chronological manner for clarity purposes. For more information about writing your appeal letter, see Tips for Lodging Your Appeal.

    Please note you can contact the Student Appeals and Conduct Officer of your relevant campus if you need assistance with the appeals process.

  • Appeal Lodgement Timeframe


    Timeframe:

    In Sydney

    All appeals should be submitted to the Student Appeals and Conduct Officer.

    Email: sydney.studentappeals@nd.edu.au
    By hand or mail: 140 Broadway (PO Box 944)
    Broadway, NSW 2007
    +61 2 8204 4293

    In Fremantle and Broome

    Appeals to Dean (Final Grade, Special Consideration, and Termination from Program) should be submitted to the relevant School.

    All other appeals should be submitted to the Student Appeals and Conduct Officer of your campus by post, in person or by email.

    Fremantle

    Email: fremantle.studentappeals@nd.edu.au
    By hand or email: 32 Mouat Street (PO Box 1225)
    Fremantle, Western Australia 6959
    Tel +61 8 9433 0976

    Broome

    Email: fremantle.studentappeals@nd.edu.au
    By hand or mail: 88 Guy Street (PO Box 2287)
    Broome, Western Australia 6725
    +61 8 9433 0976s

  • Identify the grounds for your appeal

    All appeals, regardless of their nature, must be based on the following grounds:

    • The decision-maker failed to follow due process. What this generally means is that the University’s published policies and procedures were not followed. In this sense, your grounds for appeal is being dissatisfied with the ‘decision-making process’.

    Examples of not-eligible grounds for appeal

    • Misunderstanding or not being aware of the published University regulations and procedures.
    • Being unaware of the situation due to not reading your student emails.
    • Being simply dissatisfied with the ‘outcome’.

  • Tips for Lodging an Appeal

    • Don’t leave it too late, ensure it is submitted within the timeframe. As shown in the above table, the timeframe for each appeal may vary.
    • If you choose to submit a written statement or document detailing your grounds for appeal, allocate enough time to gather and structure your thoughts before writing. When writing, present the facts chronologically and refer back to the General Regulations and/or Student Appeals Policy where possible. Technically, there are three ‘must-haves’ in a written statement:
      • Chronology of facts.
      • Reference to relevant clause in the relevant regulation, policy, procedure.
      • Grounds for Appeal. The ‘grounds’ are your arguments for why the appeal should be upheld.
  • Understanding the Decision-Making Process

    The nature of the decision you are appealing will determine the University authorities involved in the appeal decision-making process.

    If you are appealing against:

    • Final Grade
    • Special Consideration Outcome(s)
    • Termination from Program

    Then you are appealing to the Dean of your School.

    If you are appealing any other decision, please refer to the below table to understand which University authority will be reviewing your appeal.

    Academic RegistrarDeputy Vice Chancellor, Academic (DVCA)Head of Campus (HoC)
    Admissions, Enrolment and Readmission Termination from University Campus Transfer
    Cancellation of Offer and/or Enrolment Resubmission and/or Remarking of an Assessment Student Placements
    Retroactive Withdrawal Results of a Remark of Examination Deferred Assessment
    Advanced Standing and RPL  
    Cross-Institutional Enrolment  
    Late Enrolment  
    Termination for Non Payment of Fess or Charges  
    Deferred Examination   
    Irregularly Scheduled Examination  
    Equity Examination 
  • FAQs

    How will the outcome be communicated to me?
    The Student Appeals and Conduct Officer will be contacting you via your student email.

    Is an ‘appeal’ different from a ‘grievance’ process?
    Yes, ‘appeals’ and ‘grievances’ are two very different processes and follow separate and unrelated procedures.

    An ‘appeal’ is the right of students to have an academic or administrative decision reconsidered by the University.

    As defined by the Student Grievance Procedure, a ‘grievance’ is a complaint, problem, issue, or concern a student may wish to raise relating to their current or past involvement with the University. You can find more information about the grievance process and the contact details of Respect Officers in your campus.

    What are the possible outcomes of an appeal?
    An appeal can be either upheld or denied. Please refer to Diagram 1 and Diagram 2 for a general overview of a student appeal’s lifecycle.

    What is a ‘further appeal’?
    In some instances, the Student Appeals Policy has a provision for further appeal. If, following your appeal, you remain dissatisfied with the decision-making process, please refer to the Student Appeals Policy.

    How long after I lodge an appeal will I learn the outcome?
    Most appeal cases are reviewed and an outcome is determined within 10 working days of lodgement.

    If supporting documents are provided by the student after lodgement, or if significant review is required due to the nature of the appeal, the time within which the appeal is to be considered may be extended. The student will be advised of the expected delay accordingly.

    Who do I contact if I have further questions regarding student appeals?
    You can contact the Student Appeals and Conduct Officer of your relevant campus:

    Fremantle and Broome
    fremantle.studentappeals@nd.edu.au
    08 9433 0976