Student Admin and Fees FAQs
Should I enrol now for next semester?
Yes, students are encouraged to enrol for the entire calendar year, except where they have enrolled in a one semester program (e.g. Tertiary Pathway Program). This helps with planning and timetabling. You can always withdraw by the Census Date for each course without financial penalty if your circumstances change.
How do I enrol in courses?
How do I find out what courses to enrol in?
How do I know what I am enrolled in for the year?
I enrolled in both Study Period 1 and Study Period 2 courses at the beginning of the year. Following the announcement that re-enrolments are open for Study Period 2, is there anything more I should be doing?
If you are not making any changes to your Study Period 2 courses, then you do not need to do anything further. If you would like to change any courses in your enrolment, please consult with your School to ensure you have approval for any proposed changes.
What happens if I fail a course in Study Period 1?
It is possible that your Study Period 2 enrolment may change as a result of not completing a pre-requisite course. Please liaise with your School as soon as possible to confirm that your Study Period 2 enrolment is correct.
I want to change my program, what should I do?
Please speak with your current School and the School which offers the program you wish to change to. To apply, login to the Student Centre and click on the dropdown entitled Student Homepage which is above the Account Enquiry tile.
Are examinations going ahead this semester?
As a result of the current Coronavirus (COVID-19) situation a number of changes are being made to assessments, including final end-of-semester examinations. Your School will provide updates for each of your courses via Blackboard and email.
I have a Learning Access Plan (through Pathways) which has provisions for examinations. Will these be taken into consideration this semester?
Yes, where applicable, your provisions will be taken into consideration.
How can I pay my tuition fees?
How can I pay an outstanding fine or fee (e.g. library fine)?
You can pay a library fine online by going to the Student Payments menu.
Infromation and Updates
What's happening with Graduation?
In July and December 2020, the University held Virtual Conferral of Qualifications for its Fremantle Campus graduands. The physical graduation events were postponed due to the Coronavirus (COVID-19) situation.
We are currently planning our upcoming Fremantle and Sydney graduations and will continue to monitor the COVID-19 restrictions, providing further information in due course.
Graduates who were conferred their awards in July and December 2020 have been given the opportunity to attend a physical ceremony on 2nd or 3rd February 2021. Please go to the Fremantle Graduation page for further information.
We continue to hope that graduates who were conferred their awards in March 2020 (Sydney) will have the opportunity to attend a physical ceremony when circumstances allow.
We understand these are challenging times for everyone and we’re committed to doing whatever we can to help you celebrate your achievements. We will continue to provide updates when available and we thank you for your ongoing patience and understanding.
Do I need to make any changes to my enrolment?
You do not need to make any changes to your enrolment when your classes move to being available online.
What if I need to change to a different lecture, tutorial, etc. for one of my classes this semester?
Please contact your School who will be able to assist you.
Will any dates on the University Calendar (including Census Dates) be changed?
At this stage there is no need to make any changes.
Will my academic progress be delayed by my courses being made available online?
No, the intention is that all courses will still conclude on their original end date. Provided you do not reduce your study load, your academic progress should not be affected.
When will Timetable Signup for Semester 1, 2022 take place?
Timetable Signup will open during the end of Summer Term. Please keep an eye on your student email account closer to the time.
Transcripts / Academic Record
How can I order an official academic transcript?
Please make payment on the Notre Dame Payment Gateway.
Your My eQuals transcript will cost, $20 (Hard copy transcripts are only available for students who studied prior to 2018 or in exceptional circumstances – supporting documentation must be supplied: Cost, $30 Additional copies in the same transaction are $5 each.) Please email email@example.com
How can I check my academic record without purchasing a transcript?
How can I apply for my travel concession?
The requirements for obtaining your travel concession differ between Western Australia (SmartRider) and New South Wales (Concession Opal Card). Please contact the Student Administration team on your Campus (refer ‘Contact Us’ below) who will be able to assist you.
How can I update my personal details?
You can update most of your details in Student Centre. Please refer to Student Centre to find out how.
How can I obtain a Student ID card?
If you are a new student, please email firstname.lastname@example.org for more information. If you are a continuing student and need a replacement ID card, the cost is $20 and payment can be made on the Notre Dame Payment Gateway. While the Sydney campus is lockdown, all ID cards for Sydney students are being sent by mail at no cost.
How do I apply for a Retroactive Withdrawal?
Please print and complete the form available at Retro-Withdrawal-Application and submit it to your School, along with relevant supporting documentation.
How can I obtain a letter for Centrelink, Jury Service, etc.?
How will the University keep in touch with me?
The University will continue to keep in touch with you via Blackboard and your student email account.
How should I keep in touch with the University?
Your student email account is the best way to keep in touch with the Student Administration & Fees team or your School / Office.
Please refer to the ‘Contact Us’ section below for further information, and please remember that all email communication with the University must be via your student account (please also remember to include your full name and student number in all emails).