How can we support you?

Notre Dame is committed to enabling staff to remain connected while they are off-Campus through a range of tools and platforms.

Here is all you need to know about how to work and teach online at Notre Dame when you're off-Campus.

FAQs

• How do I work online?

  Please refer to the Conditions: Home-Based Work Arrangements during COVID-19 pandemic which outlines the conditions to be observed when working from home arrangements are put in place as a consequence of the COVID-19 pandemic.

  The University has a range of online tools for staff to use when working off-Campus.

  You can access the University's resources and systems remotely with your staff ID via the following platforms:

  • Email – Outlook
  • Staff portals – PeopleSoft, Blackboard, MyND (password reset) and more
  • Shared drives access – Home, Campus, Admin drives
  • Office 365 – PowerPoint, Word, Excel
  • Zoom – for virtual meetings/video conferencing and presentations
  • Connecting to your work computer remotely – you can securely access mapped drives and University applications through our VPN.
  • Call forward and greetings - set and personalise your AVAYA phone handset with call forward and temporary greetings.
  • Templates

  A webinar has been produced to assist in getting ready to work online or off-campus.

  Please note, while working off-Campus the University's standards, policies and procedures still apply. Please refer to the following Guidelines: Zoom Etiquette for specific standards to be observed when using Zoom off-campus.

  Please also refer to our Ergonomics Self-assessment tool in the interests of staff health and safety.

• What will I need to work online?

  To work off-Campus, you will require access to the following:

  • a laptop or personal computer
  • staff login details
  • internet – broadband wired or wireless
  • webcam and microphone (plugin, mobile phone or laptop)

• What are the tools for teaching online?

  The University is committed to the provision of technology-enhanced learning for all students through a range of online tools that allow students to learn virtually when they are off-Campus:

  • Blackboard – our learning management system.
    • Turnitin – students can submit their text-based assessments through Blackboard using Turnitin.
    • Collaborate Ultra – for pre-recorded or streamed lectures and self-led or interactive tutorials.
  • Zoom – available for use to enhance students' online learning experience through video conferencing.

  For more information visit the online teaching tools page.

• Health and Wellbeing

  Your health, safety and wellbeing at work matters to us.  We want you to be supported, engaged and connected with our University community through this time so we can get through it together.

  Resources

  • Employee Assistance Program
  • Workplace Health and Safety, including Ergonomics

  Leave & Working Arrangements
  If you are unwell or need time off work to fulfil carer’s responsibilities you should notify your supervisor and apply for leave on PeopleSoft.

  If your Dean/Senior Manager has approved for you to work from home, please ensure you familiarise yourself with the Conditions: Home-Based Work Arrangements during COVID-19 pandemic and the resources available on working online. It is important that you discuss working from home arrangements with your supervisor so there is clarity on work activities, communication expectations and support available.

  If you have any questions or concerns about leave or working arrangements, please discuss these with your supervisor or contact your local Staffing Office.

  FAQs

  The 19 March 2020 all staff communication details a list of general guidance relating to the transition to working off-campus.

• Workplace Health & Safety

  The University of Notre Dame Australia is committed to providing and maintaining a safe and healthy environment for all staff, students, visitors, volunteers and contractors. Occupational health and safety considerations will still apply for staff who are working off-campus, both from the employer and the employees' consideration. If you do have any concerns about the health and safety of your home or remote working environment, we encourage you to discuss these with your line manager or the WHS Committee Executive Officer for your respective campus.  These contacts and more information can be found at Workplace Health and Safety.

  Please also refer to our Ergonomics Self-assessment tool in the interests of staff health and safety.

• Counselling

  At Notre Dame the pastoral care and wellbeing of all of our staff is a priority. If you are struggling or experiencing mental distress the University provides access to counselling support through the Employee Assistance Program (EAP).

  Notre Dame’s EAP provider is Access Wellbeing Services.

  Email: www.accesswellbeingservices.com.au
  Phone: 1300 66 77 00 (24/7)

  More information

  Support for Managers

  Did you know our EAP provider offers manager support and welfare checks?

  This support service through Access Wellbeing offers the opportunity for managers to discuss difficult situations with a team of specialists, seek support and advice, develop concrete strategies and discuss options or recommendations for managing employee related challenges. Managers can access a free 15-minute phone consultation with an EAP counsellor by calling the Manager Support Hotline 1300 66 77 00 during normal business hours or send an email.

  AWS management solutions

  Access Wellbeing can also provide wellness checks to staff in need.  For a confidential discussion on how EAP can help you and your team, please contact Felicia Mudge or call 0419 360 089.

  Supporting you during COVID-19

  Access Wellbeing Services have developed the following information sheets to support you and your family during this challenging time.

  • Tips for Anxiety Management Strategies
  • Tips on How to talk to children about the coronavirus
  • Tips for Looking after your Mental Health during the coronavirus
  • How to respond effectively to the Corona crisis
  • Parent Series: Tips for managing change
  • How to manage in isolation
  • How to support teens who are anxious about self isolating from friends
  • Corona help and support in Perth
  • Tips for coping with financial hardship
  • Tips on How to effectively work from home during the Coronavirus outbreak
  • Tips for Tackling unhelpful thinking
  • Tips for Supporting a co-worker who is anxious about COVID-19
  • Tips on How to manage in isolation
  • 5 tool for helping clients through turbulent times
  • Tips for managing emotional distress
  • Tips for managing social connections
  • Tips for problem solving
  • Tips on becoming psychologically prepared when dealing with a disaster
  • Tips on taking time for pleasurable activities after disaster

• Need IT help?

  Need help? Contact your IT Service Desk:

  Call us NSW +61 2 8204 4444 / WA +61 8 9433 0999
  Send us a request for support through our IT Service Portal

  We are available from 7am to 9pm local time.