Zoom Security Update - December 2020

Updates to Zoom

Zoom continues to be an important part of our day to day digital communication. Because of this Zoom are continually looking at how they can improve the security features of their platform.

A new version of Zoom has recently been released, with additional security features.  To ensure the University is running the latest version the Information Technology Office will be updating Zoom on all Staff and Student computers on the evening of Friday 11th December 2020.

As a result of this all updated computers will automatically restart, so to ensure your work is not impacted, please sign out of your account at the end of your work day on Friday the 11th December; please do not shut down your computer, as it will not be updated.

Two new security enhancements with the new version of Zoom are:

Click on the links above to find out more about these new features.  For all other Zoom features please refer to our online Zoom Support pages.

If you have any questions, please do not hesitate to contact the IT Service Desk.

Zoom is a virtual meeting room and video conferencing system ideal for online classes and meetings. Zoom accounts are provided for all our current students and staff. And is our recommended tool for internal and external communication and collaboration.

Please note, the University's standards, policies and procedures still apply when using Zoom. Please refer to the following Guidelines: Zoom Etiquette for specific standards to be observed when using Zoom on and off-campus.


Not all features are available in the free version of Zoom. We encourage all Notre Dame users to use the Single Sign-On option for Zoom to get all security and meeting features. Select the required how-to guide to help you connect your device to Zoom.

  • Install Zoom

    Install Zoom on a personal computer so you can stay connected off-campus

    Zoom is available on mobile devices (mobile phone, tablet, iPad).

    See the comparison of the desktop client vs mobile app to see what device will best suit your needs and provide the best experience with Zoom.

  • Zoom Meetings

    Keep organising meetings easy with add-ins for Skype and Microsoft Outlook

    Select the required how-to guide to help you join or schedule a meeting with Zoom.

    Zoom meetings cannot be held in a remote desktop session.

  • System Requirements

    • An internet connection – broadband wired or wireless
    • Speakers and a microphone – built-in or USB plug-in or wireless Bluetooth
    • Camera device: webcam, phone, tablet, laptop - built-in or USB plug-in
    • Or, a HD cam or HD camcorder with video capture card

    Review requirements for Operating System, resources and bandwidth from Zoom. Find out what peripherals are recommended to use to give you the best experience with Zoom.

  • Virtual Backgrounds

    Setup a virtual background

    The virtual background feature allows you to display an image or video as your background during a Zoom Meeting.

    Find how to use the following background features with Zoom

    • Enable virtual background for
      • Your account
      • Groups
      • Zoom rooms
    • Using virtual background
      • Windows
      • Mac
      • iOS
    • Enable a virtual background during a meeting
      • Desktop client
      • Zoom room

    Review minimum requirements for operating system, camera resolution and lighting from Zoom.
    Minimum requirements for virtual backgrounds are different to the system requirements for the Zoom desktop and mobile client.

    University backgrounds

    Staff are encouraged to use University supplied background images in meetings and lectures.

Training Videos

Watch online training videos to familiarise yourself with functions and features offered by Zoom.
*Please note not all features are made available to Staff 

For a full list of training videos, please check out Zoom Video Tutorials

  • Need Help?

    Audiovisual support
    Projector not working, no sound? Request the assistance of an audiovisual technician to help restore equipment to working order. Call or send a support request to your IT Service Desk to book a technician.

    Event support
    Do you have a conference or large training session coming up and would like having an AV staff member onsite to help you? Send a request to your IT Service Desk to request IT or audiovisual support for your next event. We are more than happy to walk you through the setup, help connect a call or provide onsite assistance during the event.

    IT support
    Locked out? PC not powering on? Contact your IT Service Desk for assistance with any PC or user account related issues. Not sure if your issue is PC or AV, contact the service desk and we can let you know who will be able to assist you with your request.


    08 9433 0999
    8am – 5pm AWST


    02 8204 4444
    8am – 5pm AEST


    08 9192 0632
    8am – 4:30pm AWST
    Send a request to IT@ND for technical, audio visual and project support through the
    IT Service Portal