Printing

Printer Access

Think Print services are now restored, you may be prompted to re-register your student card before using campus printers.

You can easily print, scan, email or copy from any printer on campus using your University ID card. The first time you scan your card to use the printer, you will be prompted to activate your account. You can do so by logging in with your university login.

Documents in your SafeQ print queue can be retrieved at any printer on campus, and will remain in a secure print queue until you're ready to retrieve it.

Manual print options are available temporarily if your staff card is lost or forgotten. Access the account login menu on the screen and enter your username and ID. Documents in your queue will display after a successful login.

Think Print portals

• Think Print Admin
  Access the admin portal to activate your account. All new and re-printed University ID cards may require re-activation before access to printer services is granted or restored.
• Think Print
  Check what jobs are waiting in your print queue and upload a new job.

BYOD Printing

If you use your own device, you can still print your document on campus by emailing it to printing@nd.edu.au. You will receive a confirmation email once your document is available in the SafeQ print queue.

Please note that documents in the queue are kept for 48 hours. You will receive a notification if you do not print within 24 hours. Another notification will be sent after 48 hours to let you know that the document has been removed from the queue.

The SafeQ printing system supports the following file types: PDF, HTML, HTM, GIF, PNG, JPEG, TIFF, DOC, DOCX, XLS, XLSX, PPT, PPTX, RTF, TXT, ODT, ODS, ODP.

Supplies and replacement

Automated orders and delivery systems are in place for supplies to ensure printers are always ready to use. When toner levels are low, a new supply is ordered and delivered to your office within 72 hours. However, specialty parts such as Transfer Kits, Fuser Kits, Roller Kits, and Document Feeders require assistance from a Support Technician for installation and removal. If you receive a notification for replacing any of these parts, please submit a service request to the IT Service Desk with the following information: Location, Printer Model, and Serial Number.

To ensure proper disposal and recycling of all printer consumables, please return them to the designated specialty bins in the IT Office. Boxes from printer parts should be flattened and placed in the nearest recycle bin on campus. Please note that IT Services does not recycle boxes and plastic wraps.

Printers available on campus

There are currently less printers than usual available at the following locations.

• Ballarat: 1 printer is available
• Lithgow: 2 printers are available
• Werribee: 2 printers are available
• Broadway: 3 student printers in the library are available.
• Darlinghurst: NDS10 Level 4 and 2 printers in the library are available
• Oran Park: we are working to return the printer as soon as possible

For assistance with technical, audio visual and project support, please contact IT Services. Our team are available:

• Phone Support: Call us between 8:00 AM and 5:00 PM at 1800 878 903.
• Service request: Log a support request through our IT Service Portal