RFT: Managed Security Operations Centre (SOC) Services

Request for Tender

Managed Security Operations Centre (SOC) Services

The University of Notre Dame Australia (UNDA) invites tenders from suitably qualified and experienced service providers for the provision of Managed Security Operations Centre (SOC) Services.

This Request for Tender (RFT) seeks to appoint a provider to deliver a fully managed, outcomes-focused SOC service to enhance UNDA’s cybersecurity posture, resilience, and incident response capability. The services will support UNDA’s technology environment through continuous monitoring, detection, response, and reporting of cybersecurity threats.

UNDA encourages submissions from organisations with demonstrated experience delivering managed SOC services within complex and highly regulated environments. Tenderers should demonstrate strong capability in 24/7 security monitoring, incident triage and response, threat intelligence, and collaboration with internal technology and risk teams to support UNDA’s strategic and governance objectives.

Key Considerations

• UNDA intends to appoint a single managed SOC provider under a standing services agreement.
• The proposed solution should deliver:
  • 24/7 monitoring and response capability
  • Improved threat detection and response maturity
  • Clear service accountability and performance reporting
  • A scalable and sustainable managed services model aligned to UNDA’s operating environment
• Solutions should demonstrate value for money and alignment with UNDA’s cybersecurity and risk management priorities.

Key Dates:

• RFT Issuance Date: 20 January 2026
• Notice of Intent to Propose Due Date: 6 February 2026
• Closing Date for Submissions: 20 February 2026

Key Information for Respondents

• Detailed System Requirements: Download the RFT for more information.
• For RFT attachments: please reach out to tenders@nd.edu.au
• Inquiries: For any questions regarding this RFT, please direct your inquiries to tenders@nd.edu.au, including your name, position, and contact information for any necessary follow-up.

Submission Instructions

Submissions must be sent electronically to the designated email address with the subject line clearly indicating the applicant's name and “Managed Security Operations Centre (SOC) Services.” Only electronically submitted tenders will be considered, and submissions must adhere to the following requirements:

• File formats: MS Word or PDF, compressed (zip) files are acceptable where appropriate
• Tenderers are responsible for ensuring that submissions are free of viruses or harmful code

Important Notes:

• Late submissions or hard copy submissions will not be accepted.
• Tenderers are expected to familiarise themselves with the detailed scope of services outlined in the RFT documentation. This includes both the routine operational requirements and the project-based activities such as enhancements, consultancy, and system upgrades.

By participating in this RFT, tenderers affirm their understanding and acceptance of all outlined conditions and requirements.

This RFT represents an exciting opportunity for vendors to partner with UNDA, contributing to the advancement of one of Australia's premier higher education institutions. We look forward to receiving your submissions and potentially embarking on a successful partnership.