IT Support
Wireless access to the internet is available on all Notre Dame campuses, and we also offer a comprehensive suite of video conferencing and Audio Visual (AV) facilities, equipment and services.
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Contacting IT ND
In order for us to assist you as quickly as possible, please have the following information ready:
For Staff
- Your Staff Name
- Your Current Location & Phone Number
- The nature of the problems you are experiencing
- What, if any error messages have you received?
For Students
- Your Student ID Number
- The nature of the problems you are experiencing
- What, if any error messages have you received?
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Print, scan & copy
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Policy
The University has published a suite of detailed policies, procedures and guidelines governing the use of IT services on campus. They can be found here under Management and Information Management. -
Passwords & security
Select the most suitable option below for steps in changing your password.
Please also allow 45 minutes for your password to replicate across all systems on the Notre Dame network.Your new password must adhere to the following security requirements,
- Must be at least 7 characters in length.
- Must contain a capital letter, lowercase letters and a number Eg. (1,2,3,4,5 etc.).
- Cannot contain your first name, last name or student number.
- Can contain symbols if you wish to strengthen your password. E.g (!@#$%^&*_+)
All passwords expire after 365 days and cannot be changed more than once in 24 hours. You also cannot use the last 24 previously set passwords on your account.
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Internet & wifi access
How to configure Wifi(wireless) Settings on Windows 10
How to configure Wifi(wireless) Settings on Chromebook OS
How to configure Wifi(wireless) Settings on Android devices
How to configure Wifi(wireless) Settings on Windows 8 / 8.1
How to configure Wifi(wireless) Settings on Windows 7
How to configure Wifi(wireless) Settings on OSX (Macbook/Macbook Air)
How to configure Wifi(wireless) Settings on iOS devices (iPhone / iPad / iPod Touch)
Unfortunately we are unable to list all available mobile devices for WiFi configuration. If your device is not listed on AskUs page, please refer to the individual device instructions provided by the manufacturer.
Make sure that "Auto-Detect Proxy Setting" is configured and enabled.
If you are unable to connect, please contact IT ND.
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Email configuration
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File server
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Contact us
Sydney Campus
Buckland House (NDS4)
Phone: +61 2 8204 4444
Staff and student email: sydney.it@nd.edu.auFremantle Campus
St Teresa's Library (ND7) or IT Building (ND48)
Phone: +61 8 9433 0777
Staff email: fremantle.it@nd.edu.au
Student email: student.it@nd.edu.auBroome Campus
Building NDB2
Phone: +61 8 9192 0632
Staff email: broome.it@nd.edu.au
Student email: student.it@nd.edu.au