IT support

Contact us

For us to assist you as quickly as possible, please include the following information:

  • Name and ID (if you have a preferred name, please include this also)
  • Contact details (include mobile if off campus)
  • Description or image of error message/code
  • Time issue occurred (if more frequent, include dates)
  • Device issue occurred on (PC, laptop, venue machine)

For help connecting your devices, accessing applications, utilising on-campus services, and learning more about cybersecurity, please contact IT Services. Our team are available:

  • Phone Support: Call us between 8:00 AM and 5:00 PM at 1800 878 903.
  • Service request: Log a support request through our IT Service Portal