International student support

Welcome to the international student support page. Here you’ll find important information you need to know as an international student, and where to go for support if you need it.

Interested in finding out about what life as a Notre Dame student looks like? Check out these handy info pages:

• Student Life
• Living in Australia
• Moving to Australia
• Accommodation

Important information for international students

• Key dates for students

  Here are the important dates you need to know.

  To avoid missing out, we recommend setting a reminder for any dates that apply to you.

  Key dates for 2024

  	Semester 1	Semester 2
  Orientation week	12 – 16 February	15 – 19 July
  Classes commence	19 February	22 July
  Mid-semester break	01 – 05 April	02 – 06 September
  Examination period	03 – 15 June	06 – 18 November
  Holiday / semester break	17 June – 20 July	-

  Please note, some degrees have start dates which are different to those listed in the table. Check with your School for details of non-standard start dates.

  Visit the Calendars and timetables page for more details on orientation and semester dates.

• Fees

  Course fees need to be paid before each semester commences. When starting out, your initial fees need to be paid at least four weeks prior to your program commencement date. For all following semesters, fees are due at least two weeks prior.

  For current fee information, including tuition fees and additional study costs, head to the International Fees page.

  For any fee-related questions, email student.fees@nd.edu.au.

• International student orientation program

  If you’re an international student who has accepted a place at Notre Dame – congratulations!

  You’ll need to attend an orientation program before you start your studies. Orientation week starts one week before classes commence, and attendance is compulsory for all international, study abroad and exchange students.

  Orientation covers information about studying at Notre Dame, our student and academic support services and visa requirements. It’s also a great opportunity to meet other international students and key staff members and ask any questions you have. For information on the Orientation week schedule, check out the Getting started at Notre Dame page.

  All details are set out in your offer letter, and if you have any questions, the Student Life team is also available support. Please email imadethemove@nd.edu.au.

  If you’re going to arrive during Orientation week and/or you won’t be able to make it, contact the International Office and Student Life teams.

• Academic integrity

  Notre Dame is committed to excellence in teaching and research. Fundamental to this is the upholding of academic integrity which is underpinned by our values of honesty, trust, fairness, respect and responsibility.

  Visit the Academic Integrity and Academic Integrity Library pages to learn more.

• Maintaining satisfactory academic progress

  You’ll find your specific requirements in your program requirements and course outlines. Throughout each semester, teaching staff will monitor your academic progress using a range of indicators, including class participation, attendance, completion of assessments, and grades achieved.

  If you don’t understand the material in the course(s) you’re studying, we strongly encourage you to ask your lecturer or school for assistance. They’re here to support you and may suggest further tutoring, assign a mentor for you, or arrange attendance at study skills workshops or some other form of assistance.

  It’s very important that you seek help as soon as you feel you’re experiencing difficulties; don’t wait until the end of the study period.

  At the end of each semester, your academic progress will be formally monitored as part of the course grading processes. If you don’t pass at a satisfactory level for two consecutive study periods, we may be obligated to terminate your enrolment.

  For more details on our requirements for maintaining satisfactory academic progress, refer to the Procedure: Academic Progress.

  Notre Dame is obliged to report to the Department of Home Affairs (DHA). For more information, refer to the Policy: International Students

• Letter of completion & graduation

  Letter of completion

  Email Student Administration from your student email account to request a letter of completion.

  Our standard letter of completion includes:

  • confirmation of program requirements being met
  • program commencement date
  • program duration
  • attendance (full time/equivalent full time)
  • degree conferral date
  • program completion date, and
  • English as the language of instruction.

  If you need your letter to include any extra information additional to the points above, please specify this in your email.

  You’ll receive your letter by return email. Please allow a minimum of 3 days for the email to be sent.

  Graduation

  Graduation isn’t an automatic process; you’ll need to apply to graduate. In the first few weeks of each semester, you’ll receive an email to your student account asking you to apply to graduate if you’re intending to complete your studies by the end of that semester. You must pay all fees and any fines in order to graduate.

  Head to the Graduation page for more information.

Support

• Access to legal services

  Legal Services in Western Australia

  To help international students understand their legal rights, StudyPerth (a member-based organisation supported by the WA Government’s Department of Jobs, Tourism, Science and Innovation), provides free, multilingual and confidential legal advisory services via My Legal Mate. See Support Services International Students.

  My Legal Mate provides answers to commonly asked questions about laws in Australia, as well as on-the-go legal information about matters related to:

  • Employment and workplace rights
  • Private disputes
  • Sexual harassment or assault t’s a condition of your student visa that you can’t take leave of absence from your studies unless there are documented, compassionate or compelling circumstances. If you feel this applies to you, speak with the National Director, Student Administration, or the International Officer, Student Administration, to discuss your situation.
  • Education provider disputes
  • Housing/tenancy issues

  To access My Legal Mate, sign up to register your details or contact Study Perth on +61 8 6244 1640 or visit the office at 555 Wellington Street in Perth.

  Legal services in New South Wales

  Redfern Legal Centre's International Student Legal Service gives free, confidential legal advice to international students studying in New South Wales (NSW). The International Student Legal Service is independent of the government.

  The service is funded by Study NSW, a unit of the NSW Government set up to support international students across the state. In-kind support is provided by the City of Sydney. This free service is available to international students enrolled to study anywhere in NSW.

  You can speak with one of their experienced solicitors to get free and confidential legal advice about issues including:

  • Housing problems
  • Employment
  • Sexual harassment or assault
  • Discrimination
  • Family law
  • Domestic violence
  • Complaints about colleges or universities
  • Fines, debts and car accidents
  • Student visa advice

  To access Redfern Legal Centre's International Student Legal Service, call +61 2 9698 7277 or visit in person at Redfern Town Hall, 73 Pitt Street, Redfern.

• External advice for property rentals

  Tenancy WA
  Tenancy WA is a community legal centre specialising in residential tenancy matters. Tenancy WA provide free legal services to residential tenants across Western Australia.

  Their helpful fact sheets about tenancy rights are available here. Visit the Tenancy WA Website for further information or call +61 8 9221 0088.

  NSW Tenancy by Redfern Legal Centre
  This factsheet provides information for international students looking to rent a house or unit in NSW. It was created by Redfern Legal Centre’s International Student Legal Service NSW and Inner Sydney Tenants’ Advice and Advocacy Service.

  Before you sign a lease, use the factsheet as a quick reference guide. It covers your rights as a tenant, and your landlord’s obligations to you, under NSW law.

  For information regarding the Residential Tenancies Act 2010 please refer to the NSW Department of Fair-Trading website.

• Show cause, student appeals and grievances

  Notre Dame recognises that students may wish to:

  • appeal against academic or administrative decisions affecting them (Appeal), or
  • raise a complaint, problem, issue or concern regarding their current or past involvement with the University (Grievance).

  A summary of this information relating to Show Cause, Student Appeals and Grievances is below. For more detailed information please refer to the Show Cause, Student Appeals and Grievances page.

  Show cause

  The Show Cause process allows students to continue studying without having to lodge an appeal, where there is sufficient evidence of the student’s capacity to successfully complete their degree.

  Please refer to the Procedure: Academic Progress, which outlines the Show Cause process.

  Student appeals

  Students have the right to appeal certain administrative or academic decisions made against them. This is in the case they believe they have grounds to show the University’s regulations, policies and procedures were not considered in making that decision. Students are encouraged to discuss the disputed decision with their Course Coordinator, Program Coordinator or National Head of School first.

  Please refer to the Policy: Student Appeals for information about the appeal process and the types of academic or administrative decisions that can be appealed.

  Grievances

  Students may wish to raise a problem, issue or grievance concerning their current or past involvement with the University (Grievance).

  The University's process for the resolution of Student Grievances is outlined in the University Procedure: Student Grievances.

  • Flow chart of the Student Grievance Process

Change of circumstances

• Leave of absence

  It’s a condition of your student visa that you can’t take leave of absence from your studies unless there are documented, compassionate or compelling circumstances. If you feel this applies to you, speak with the National Director, Student Administration, or the International Officer, Student Administration, to discuss your situation.

• International student transfer (change of provider)

  If you want to transfer your studies to another provider, you’ll need to take note of your obligations under your student visa. The University has a detailed process which must be followed. Failure to follow the University’s process could result in your visa being cancelled.

  Please refer to the Procedure: International Student Transfer (Change of Education Provider).

• Change of address

  We’re obliged to keep records of your current address, so if you change your address, it’s a condition of your student visa that you: >

  • inform Student Administration within 7 days of the change occurring, and
  • update your address and/or phone number at our Student Centre.

  Please note, you’re required to enter a physical street address, not a PO Box number.

• Intervention strategy

  If you’ve fallen behind in your studies or are struggling to complete subjects, your school will prepare an Intervention Strategy. This is a plan that can support you to help complete your studies successfully and on time.

  An Intervention Strategy refers to specific strategies and documentation prepared by the student's school as a record of the academic or other assistance which has or will be offered to the student to ensure they are not at risk of continued Unsatisfactory Progress as defined by the University’s General Regulations, and in accordance with The National Code of Practice for Registration Authorities and Providers of Education and Training to Overseas Students (National Code) 2018.

  An Intervention Strategy document may also include authorisation for a student to extend their program duration up to a specified date if appropriate and applicable, due to changes such as change of program, reduction of study load or change to program structure.

  It is important for student visa holders understand their rights and responsibilities under the Procedure: Intervention Strategy.

• Reducing your study load

  It’s a condition of your student visa that you’re enrolled full-time in your program. This is a Department of Home Affairs requirement.

  By maintaining a full-time study load, it’s expected that you’ll be able to complete your program within the duration of your Confirmation of Enrolment (CoE). This means that you’ll need to maintain enrolment to the value of 100 credit points each semester.

  If you need to reduce your study load, you’ll need to advise if:

  • an intervention strategy of reduced study load has been implemented to help successful progression
  • a prerequisite course can’t be offered due to the structure of your program
  • compelling or compassionate circumstances have occurred (for example, a documented serious illness which has affected full-time study)
  • it is your final semester of study (Intervention Strategy not required if so).

  If you’re experiencing difficulties in maintaining full-time enrolment for a semester, make an appointment with your Program Coordinator to discuss and complete an Intervention Strategy form. The form must then be approved by the Campus Registrar before you can drop any of your courses.

  If your study load is reduced during the standard semester times, you may be required to make up for any subjects you didn’t complete during the summer/winter terms or future semesters in your degree program.

  It's important to keep in mind that if you do reduce your study load and don’t make up the subjects within your program, your ability to complete the program within the expected CoE and visa duration may be impacted.

  If you think you might not be able to complete your degree within the expected CoE and visa duration, you’ll need to apply for another CoE and visa, which has extra associated costs and may have visa implications.

  Students that don’t have approval to reduce their study load may have their request for a CoE document declined.

  It’s important to remember that reducing your study load can’t be based on reasons of finances, work commitments or receiving advanced standing/credit transfer for previous study/experience gained.

  Apply for reduced study load.

  If you have any questions, please email student.admin@nd.edu.au.

• Extending your confirmation of enrolment (CoE)

  You may be eligible to extend your electronic Confirmation of Enrolment (CoE) if you can show:

  • Compassionate or compelling circumstances (e.g., documented medical illness, death in the family)
  • Where a formal Intervention Strategy has been implemented for students at risk of not progressing successfully
  • Where an approved deferment or suspension of study (Leave of Absence) has been granted.

  If you need to request a CoE extension, email international.students@nd.edu.au.

  You’ll also need to request a new CoE if you’ve changed your program (even if the duration of study on your visa doesn’t change).

  Please allow a minimum of three working days for a response to your extension request.

Student life

Welcome to Notre Dame! Our International Student Experience Team is here to help you succeed in your studies and make the most of your university experience.

Whether you need academic support like English language or one-on-one assignment support, or want to join fun clubs and events, we've got you covered. Your university journey is about making friends and achieving your personal and professional goals, and our team is here to make it happen. Let's make your university experience amazing!

Get in touch with us at IMadetheMove@nd.edu.au

Looking for more information? Download the Uni Success Guide to learn what to do before week one, how to use uni systems, academic and administrative support, scholarships, and much more.

• Your support squad

  International students have a lot going on, we get it. You’re not only learning new content but also learning who can provide support when needed and answer your questions.

  For example, if you’re unwell and need to miss class or seek an extension, contact your course coordinator. For questions about fees, contact Student Admin. Need help with a Math's assignment? Book an appointment with a learning advisor. ​ We’re always here to help.

• I Made the Move

  I Made the Move is a program just for you! Created by current international students, the program helps new students meet people, make friends and dive into campus life.

  Ready to explore? Our program is packed with exciting events, like game nights, cultural fests, and outdoor adventures. Whether you’re an international, interstate or regional student, our I Made the Move Program will help you navigate the challenges of moving away from home to study while also making friends and having fun.

  Feeling shy? Don’t worry, our friendly student guides are here to help you break the ice and feel right at home. So join the fun and make your time at uni unforgettable!

  Why join?

  • Meet other students from Australia and around the world;
  • Learn about how to make a successful transition into uni life;
  • Meet the I Made the Move Program Team who are here to help you in your first semester.

  Keep an eye out for emails from imadethemove@nd.edu.au for more details on how to get involved.

• Making friends

  Nervous about making friends at uni? Relax, that’s natural. Having a support network is important but making new friends can be daunting. During Orientation Week and the first 5 weeks of semester, there’ll be lots of opportunities to meet people.

  We suggest talking to other students in your classes, staying open to new experiences and relationships, and getting involved on campus.

  Extracurricular activities

  We have a bunch of extracurricular groups you can join, which are a great way to make friends:

  • Sport and recreation
  • Volunteering and mentoring
  • Student clubs and societies
  • Chaplaincy

  By joining in on extracurricular activities, you’ll automatically find others you have things in common with, which is the best icebreaker. If you’re worried about going alone, ask if you can take a friend along.

  Follow Student Life on Instagram for information about on-campus events.

  • Sydney Student Life Instagram
  • Fremantle Student Life Instagram

Academic support

• Planning for success

  Transitioning to uni life as a non-native English speaker can be challenging, and we're here to support the transition. Here are our top tips:

  • Explore English language resources: we have English language resources including common words and phrases you’ll use when getting started.
  • Join academic workshops: we host workshops that help students with academic writing, referencing, and more. So, don't be shy – sign up!
  • Get one-on-one support: If you need that extra boost, our friendly Learning Advisors can assist you with a range of study skills, academic writing, and maths support. Schedule a one-on-one appointment, and they'll guide you through any assignment challenges you're facing.

  For more information, visit our Study support page.

• English language support

  We offer personalised English language support to ensure you excel in your studies. You can book a 30-minute face-to-face or Zoom appointment with our Learning Advisors. Our team can help you with study skills, academic writing, mathematics, and specialised support for Indigenous students and English as a Second Language.

  For more information, visit our Study support page.

• Assignment help

  Our Learning Advisors understand what it’s like to learn in a foreign language and they’re skilled in helping international student navigate new academic environments. They can assist you with a range of study skills, academic writing, and mathematics support.

  To make an appointment, contact Student Success.

• Academic writing

  Academic writing takes time to perfect. There are different types of university writing including essays, reports, literature reviews, annotated bibliographies, and reflective writing.

  For more information about how to prepare and what’s involved here are some helpful resources:

  • Successful university writing

• Referencing  

  A referencing style is a standardised way of acknowledging all of the information sources you’ve used in your work.

  We have four approved styles. Your Course Coordinator will let you know which style you need to use.

  Need help? Our Library provides information on the different styles, including guides, on the Referencing page. If you’re still unsure, our friendly Library staff can help with how to use these styles. Be sure to visit the Library when it’s open for advice.

• Receiving results

  Studying at uni is a big investment and all students set out to do their best. Remember though, you’re not your grades. If you’re getting exam anxiety or feeling low after receiving your results, we suggest exploring our free student counselling service.

  Here are some more tips about receiving your academic results:

  Regularly check your results

  Make it a habit to check your results as soon as they’re available. This will give you a clear picture of your academic progress and help you identify any areas for improvement. Visit the Results page to access your results.

  Understand the grading system

  Familiarise yourself with our grading system. Our GPA and grading rubric (scoring guide) can be found in the University’s General Regulations.

  Seek guidance from course coordinators

  Reach out to your course coordinator if you have questions or concerns about your results. They can provide valuable insights and offer advice on how to improve.

  Utilise student success academic resources

  Take advantage of study support provided by Student Success, such as:

  • Studiosity, a free after-hours online learning advice service
  • Library study support and
  • Academic advisors

  These tools will help you track your progress and plan your academic goals.

  Reflect, and set goals

  After receiving your results, take time to reflect on your performance and set academic goals for the future. Use your results to improve and achieve your desired academic success.

  Read about querying or appealing an assessment result.

  If you need an official record of your marks, see the Academic transcripts and records page.

Wellbeing support

Change is exciting! But also, stressful. And that’s okay. It’s common to feel overwhelmed when making big changes. This is often temporary, and we adjust with time. It’s always a good idea to look after yourself.​ Staying connected with family and friends, building your skills for tough times, staying active, getting enough sleep, and eating well can all make it easier to bounce back when things get hard.

• Feeling prepared and reducing stress

  You want to feel prepared when assignments and exams roll around. A few tips on making this happen are:

  • Use time management and planning tools to help reduce your stress.
  • Treat uni as a full-time job.
  • Create a schedule which includes study, work, and personal commitments.
  • Plan for fun and include activities which help you de-stress and bring you joy.

  There are different ways to plan for study time. Keep experimenting until you find what works for you. More tips and templates available on the Library study skills page.

• Counselling and support

  We offer confidential counselling, support groups, and wellness workshops. Visit the Counselling page to learn more.

• Access and inclusion services

  The Access and Inclusion team are here to support and empower students to achieve academic goals and participate equitably in all aspects of uni life. If you have a disability, injury, medical condition, mental health condition or learning difficulty, the Access and Inclusion Advisor can support you. Visit the Access and inclusion page to find out more.

• A respectful and inclusive community

  We’re committed to a respectful and inclusive university community in which all students feel safe. We condemn harassment, violence and unjust discrimination of every kind, and assert that no one in our community should be subject to physical or verbal harassment or abuse. The Respect @ ND team is here to support all students who have been affected by sexual harassment or assault, or family and domestic violence.

• Homesickness  

  Moving to a new country and adjusting to a new culture is a big transition. You may be feeling homesick while you adapt to a new learning environment. You may be facing language barriers, pressures from home, culture shock, loneliness, or financial worries. All these experiences are normal so it’s important to take care of yourself.

  Our top tips for managing homesickness:

  • Be flexible: embrace your new environment and go with the flow.
  • Be patient: don't worry if you don’t understand everything immediately. Learning is half the fun!
  • Make friends with locals who can help you learn and teach you new customs.
  • Establish daily routines including getting adequate sleep, daily exercise, recreation, and study.
  • Learn relaxation techniques such as meditation, mindfulness and yoga.
  • Practise spiritual and cultural values.
  • Plan your semester: set goals and reward yourself when you complete them.

  To find out more about supporting your mental health as an international student, check out this handy guide.

Contact us

Our International Students Experience team is here for help, advice, or just a friendly chat.
Email Imadethemove@nd.edu.au or visit your local campus.

Our Student Administration and Student Records teams are also here to help you if you have any questions about what you need to do as an international student. Get in touch at international.students@nd.edu.au.