Get connected with Wi-Fi

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Come see us

Having trouble connecting while on campus - drop in and see us at one of our support desks.

  • Broome
    IT NDB2
    Monday - Friday
    8:00am to 4:30pm
  • Fremantle
    St Teresa's Library ND17
    Monday - Friday
    8:00am to 5:00pm
  • Sydney
    Buckland House NDS4
    Monday - Friday
    8:00am to 5:00pm

Please be mindful opening hours are affected by daylight savings.

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Email us

Can't find what you're looking for online? Send us an email and we will get back to you.

itservicedesk@nd.edu.au

In order for us to assist you as quickly as possible, please have the following information ready:

  • Name and ID (if you have a preferred name please include this also)
  • Contact details
  • Description or image of error message/code
  • Time issue occurred (if more frequent include dates)
  • Device issue occurred on (PC, laptop, venue machine)

Not sure? Any information you have, send it on through and we will give you a call back

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Contact us

Phone our Service Centre if your enquiry is urgent or you would like to speak with us over the phone.

  • Broome
    08 9192 0632
    Monday - Friday
    8:00am to 4:30pm
  • Fremantle
    08 9433 0777
    Monday - Friday
    8:00am to 5:00pm
  • Sydney
    02 8204 4444
    Monday - Friday
    8:00am to 5:00pm

Please be mindful opening hours are affected by daylight savings.

The University of Notre Dame Australia uses an encrypted wireless network, to ensure that all information passing through is protected. There are two wireless networks available to students on all campuses.

  • UNDA-WIFI: The main wireless network accessible to students, available on all campuses. Connect compatible devices to this network using your university credentials. Students are encouraged to use UNDA-WiFi as their primary network.
  • Eduroam: Eduroam allows students from member universities to access our wireless network. Notre Dame staff and students can access the teaching and learning spaces (e.g. libraries and WiFi) at other Universities using this network. Almost all Australian universities are members of Eduroam.

Connect your device

Almost all devices can connect to our wireless network. There is no limit to the number of devices you wish to use while on campus. It is important to change your password on all devices after a change or reset has occurred. This will prevent lock outs when trying to access the network.

Check out our useful guides, give us a call or come see us face to face the next time you are on campus to get you connected!


Back to your IT@ND checklist