We are a free and confidential service, providing a safe environment for currently enrolled students to discuss a wide range of personal, psychological and study-related difficulties.
Our aim is to help students develop strategies and skills to resolve or manage problems that they face while studying, so that they can achieve their personal and academic goals.
All counsellors are highly-trained registered psychologists who provide short-term individual counselling. If longer term counselling or support is required, referral to another professional or community-based organisation can be facilitated by the counsellor. The service also offers various workshops, as advertised during the academic year.
Location and Operating Hours
If you would like to speak to a counsellor, you will need to make an appointment. During the semester, there are also advertised drop-in times during the week.
Level 5, Pioneer House
NDS5/524 and 525
Monday to Friday
9am to 5pm
Level 1, NDS11/101
Our counsellors are available at the Darlinghurst site on selected days of the week or by appointment during semester breaks.
How do I make an appointment?
You can contact us at (02) 8204 4220 or firstname.lastname@example.org to make an appointment.
All telephone and email contact is kept confidential, accessible only by counsellors.
What if I can’t attend my appointment?
If you cannot attend an appointment, please call us at (02) 8204 4220 or email us at email@example.com to cancel or reschedule. This enables the counsellors to see someone else who may also need an appointment.
What should I expect?
Individual counselling sessions are typically 50 minutes. The number of sessions will vary, where students are seen on a short-term basis.
What do people talk about?
Counselling is a process of talking and listening. It involves helping you develop new perspectives and skills to resolve problems.
Some common issues students talk to us about include:
- concerns about study-related issues (concentration, motivation, and exam anxiety)
- difficulties in relationships with significant others (family, partners, and friends)
- questions of identity, self-esteem and confidence
- feelings of depression, anxiety and fear
- loss or trauma
- stress or conflict at home, work or university
- coping with disabilities or health problems
Is counselling confidential?
All information discussed during sessions at the Counselling Service remains confidential. It is important to be aware that any information provided is stored securely and is not available to a third party external to the service.
The only exceptions to confidentiality are:
- if you are considered at risk of causing serious harm to yourself or someone else
- if reporting of information is required by law
- if your file is subpoenaed by a court of law
- if mandatory reporting obligations apply, such as for child abuse or notifiable conduct of a registered health practitioner or registered health student practitioner or registered health student.
What about emergencies or crisis situations?
The Counselling Service is not a crisis service and does not provide after-hours consultations.
If staff members or students require immediate and urgent assistance, then:
Step 1: Ensure your safety and the safety of others
Step 2: Contact 000 for emergency services
Step 3: Advise Security (Broadway: 0403 458 011, Darlinghurst: 0406 318 213)
After Hours Emergencies:
If you require immediate and urgent assistance, please contact the following services:
NSW Mental Health Line
1800 011 511
13 11 14
Kids Helpline (up to 25 years)
1800 551 800
Camperdown Community Mental Health Team
02 9515 9000
Suicide Call Back Service
1300 659 467
beyond blue Support Service
1300 224 636
NSW Rape Crisis Line
1800 424 017
Alcohol and Drug Information Service