Emergency procedures

This Emergency Procedures Guide outlines the steps to take in the case of an emergency

  • 1. Building Evacuation

    If you hear the “Alert tone”:

    • Secure your workplace – make sure all equipment is safe and turned off, and secure any confidential information or valuables.
    • Prepare yourself for a prompt evacuation according the emergency procedures and exit routes.

    If you hear the “Evacuation tone” or are otherwise instructed to evacuate:

    • Evacuate quickly and calmly from the building by the nearest safe exit route.
    • Assemble at the designated muster point according to emergency evacuation procedures.
    • Wait for further instructions from the Building Wardens.

    In the case of a fire, do not use lifts and do not stop to collect personal belongings.

    Evacuation Maps: Fremantle Sydney Broome

  • 2. Fire or Smoke

    If there is an immediate life threatening emergency to you or another person, call 000.

    Assess:

    • Ensure that all necessary steps are taken to protect your safety and the safety of others
    • If necessary, evacuate the area

    Alert:

    • Alert the people around you about the fire/smoke
    • Call Campus Security

    Assist:

    • If it is safe to do so, assist any person in need.
    • If the fire brigade is called, assign someone to guide them to the exact scene of the incident.

    Campus Security Numbers:
    Fremantle:     0438 923 955 or the 24-hour security patrol call (08) 9433 0123 (extension 2123)
    Broadway: 0403 458 011 or dial the pre-programmed number on an office phone
    Darlinghurst: 0406 318 213 or dial the pre-programmed number on an office phone
    Broome: 0475 985 197

  • 3. Anti-Social Behaviour

    If there is an immediate life threatening emergency to you or another person, call 000.

    If you can safely move away from an offender displaying anti-social behaviour, do so and alert Campus Security.

    If an offender is directly threatening you:

    • Stay calm
    • Take a mental picture of the offender, including any threats made or weapons shown.
    • Make note of what the offender is doing and touching, and the direction they take once they leave.
    • Call Campus Security as soon as it is safe to do so.

    Campus Security Numbers:
    Fremantle:     0438 923 955 or the 24-hour security patrol call (08) 9433 0123 (extension 2123)
    Broadway: 0403 458 011 or dial the pre-programmed number on an office phone
    Darlinghurst: 0406 318 213 or dial the pre-programmed number on an office phone
    Broome: 0475 985 197

  • 4. Violent Offender

    If there is an immediate life threatening emergency to you or another person, call 000.

    There may be a situation with a violent offender on campus, threatening the safety and security of yourself or other people.

    1. Evacuate

    • If there is an accessible escape path, attempt to leave the premises as quickly as possible.
    • Leave your belongings behind and help others to escape, if possible.
    • Prevent anyone else from entering the area, and follow the instructions of any Emergency Responders or Campus Security if they are on the scene
    • Call 000 and Campus Security once it is safe to do so.

    2. Hide

    • If it is not possible to evacuate, find a place to hide where the violent offender is less likely to find you.
      • It should be out of the offender’s view, provide protection and not trap or restrict your options for movement.
      • If possible, lock or secure the door and block the door with any heavy furniture.
    • If the offender approaches your hiding spot, silence any phones, hide behind large items and remain quiet.
    • Stay there until you are sure it is safe, or Emergency Responders or Campus Security come along.

    3. Take Action

    • As a last resort and when your life is in imminent danger, attempt to disrupt the offender.
    • Act as aggressively as you can against them, throw items or improvise weapons or make a scene and start yelling. Commit to your actions.

    Campus Security Numbers:
    Fremantle:     0438 923 955 or the 24-hour security patrol call (08) 9433 0123 (extension 2123)
    Broadway: 0403 458 011 or dial the pre-programmed number on an office phone
    Darlinghurst: 0406 318 213 or dial the pre-programmed number on an office phone
    Broome: 0475 985 197

  • 5. Injury or Illness

    If there is an immediate life threatening emergency to you or another person, call 000.

    Serious incident - Procedure to be followed:

    • If medical treatment is required, the injured person’s Direct Supervisor/Dean/Contact must ensure that appropriate medical treatment is administered immediately
    • For serious illness, incident, injury or where hospital admission is required, you must contact Director Health, Safety and Wellbeing on 0419 360 089 or felicia.mudge@nd.edu.au immediately
    • The Direct Supervisor/Dean/Contact must first make the site where the incident occurred safe, to minimise further risk and then isolate any plant, substance or structure ensuring it is not disturbed.
    • An Incident/Injury report must be completed

    Minor incident - Procedure to be followed:

    • The person involved must submit the attached form even if no injury is sustained, within 1 day of occurrence
    • The Direct Supervisor/Dean/Contact will ensure the incident is investigated, that the possibility of recurrence or further risk is minimised and corrective actions have been taken (for example, isolating the hazard, evacuation, containing spills).
    • All parties will capture as much information as possible regarding what happened or in the case of a near miss, what could have happened and how it can be avoided in future.
    • The Direct Supervisor/Dean/Contact must sign the form and email to Safety@nd.edu.au
    • The Health and Safety Representative must be notified in the event of any incident occurring

    First Aid Officers and First Aid Kits
    Incident/Injury Report

  • 6. Mental Health Crisis

    If there is an immediate life threatening emergency to you or another person, call 000.

    A mental health crisis may be the result of an illness, trauma or increased stress.

    Assess whether the person experiencing the crisis is a danger to you or others.

    If there appears to be no immediate risk you can alert the following:

    Assist by:

    • Reassuring the person that help is on its way and that you will stay there with them until they arrive.
    • Listen and talk to them in a manner that is direct, calm and non-judgemental.
    • Ask someone else to directo support to your location.

    Campus Security Numbers:
    Fremantle:     0438 923 955 or the 24-hour security patrol call (08) 9433 0123 (extension 2123)
    Broadway: 0403 458 011 or dial the pre-programmed number on an office phone
    Darlinghurst: 0406 318 213 or dial the pre-programmed number on an office phone
    Broome: 0475 985 197

  • 7. Threats by Social Media

    If there is an immediate life threatening emergency to you or another person, call 000.

    A mental health crisis may be the result of an illness, trauma or substance abuse.

    Assess whether the person experiencing the crisis is a danger to you or others. If so, refer to the Violent Offender page.

    If there appears to be no immediate risk:

    Alert:

    • Contact Campus Security.
    • Contact the Counselling Services if it relates to a student, or contact the Staffing Office for information about the Employee Assistance Program if it relates to a staff member.

    Assist:

    • Reassure the person that help is on its way and that you will stay there with them until they arrive.
    • Listen and talk to them in a manner that is direct, calm and non-judgemental.
    • Ask someone to guide the Campus Security or other services to the location.

    Campus Security Numbers:
    Fremantle:     0438 923 955 or the 24-hour security patrol call (08) 9433 0123 (extension 2123)
    Broadway: 0403 458 011 or dial the pre-programmed number on an office phone
    Darlinghurst: 0406 318 213 or dial the pre-programmed number on an office phone
    Broome: 0475 985 197

  • 8. Bomb Threats

    If there is an immediate life threatening emergency to you or another person, call 000.

    Phoned Bomb Threat

    • Stay calm and do not hang up. If you have caller ID, write down the displayed number.
    • Try to get the attention of someone nearby and ask them to call Campus Security immediately.
    • Try to keep them on the phone and collect as much information as possible about the bomb: when is it going to explode; where is it; what kind of bomb is it; did you place the bomb; who are you?
    • Follow any instructions from Campus Security or Emergency Responders.

    Written Bomb Threat

    • Avoid unnecessary handling or circulation of the threat.
    • Place any physical evidence in a plastic sleeve and immediately call Campus Security.
    • Follow any instructions from Campus Security.

    Campus Security Numbers:
    Fremantle:     0438 923 955 or the 24-hour security patrol call (08) 9433 0123 (extension 2123)
    Broadway: 0403 458 011 or dial the pre-programmed number on an office phone
    Darlinghurst: 0406 318 213 or dial the pre-programmed number on an office phone
    Broome: 0475 985 197

  • 9. Chemical Spills or Gas Leak

    If there is an immediate life threatening emergency to you or another person, call 000.

    Assess:

    • Take any necessary steps to protect your safety and the safety of others.
    • Contain the spill, if safe to do so. Secure the area by closing and locking doors, posting signs to keep others out.
    • Evacuate the area if necessary.

    Alert:

    • Call Campus Security if it is highly hazardous and requires immediate action.
    • Tell the people around you, keep people out of the area.
    • Follow the instructions of Campus Security and/or Emergency Responders.
    • Report the incident to the Head of Campus.

    Campus Security Numbers:
    Fremantle:     0438 923 955 or the 24-hour security patrol call (08) 9433 0123 (extension 2123)
    Broadway: 0403 458 011 or dial the pre-programmed number on an office phone
    Darlinghurst: 0406 318 213 or dial the pre-programmed number on an office phone
    Broome: 0475 985 197

  • 10. Assistance for People with Disability

    Mobility Impairments:

    • Lifts are not to be used in the case of a fire, and this may mean that people who are mobility-impaired may need some assistance to evacuate:
      • Report this to the Building Warden, who will assign someone to stay with the person who is mobility-impaired.
      • The person who is mobility-impaired and their assistant will use alternative routes.
      • If there are no alternative routes, the assistant will move the person who is mobility-impaired to a safe location (i.e. fire stairs) and remain with them.
      • Emergency responders will be notified of this.

    Other Impairments:

    • If you come across someone with another impairment during an evacuation, offer assistance if they need it and it is safe to do so.

    Note: people with impairments can request the development of a Personal Emergency Evacuation Plan through their School or Pathways.

    For further information, contact the Health, Safety, Wellbeing Department.