Atlas

Get support with Atlas

Atlas is the University’s AI-powered student assistant, available through the student ND Portal. Use Atlas to find quick answers, helpful links and the appropriate support pathway.

• Find answers to common questions
• Locate University information, services, resources and forms
• Understand processes and next steps
• Identify where to go for further assistance

Best for general questions, quick information and finding the right service.

Frequently asked questions

• Is Atlas replacing student support staff?

  No. Atlas is an additional way to find information and identify the right support pathway. Human support remains available through the ND Support Hub and the Ask a Question form.

• What if Atlas cannot answer my question?

  Use the support pathway provided in Atlas, contact the ND Support Hub or submit the Ask a Question form.

• When should I use the Ask a question form?

  Use the form when your enquiry requires follow-up, investigation or a response from an appropriate University team.

• Can I still speak with someone?

  Yes. Visit the ND Support Hub in Broadway and Fremantle for friendly advice and help.

What support do I need?

Whether you have a question about enrolment, fees, assessments, timetables, University systems or student services, there are several ways to get help.

Contact us

Want support in person? Come see us at the ND Support Hubs.