Sonder

The Notre Dame Student Association (NDSA) and The Student Association at the University of Notre Dame Australia (SAUNDA) understand that university life can present various challenges. To ensure our students receive the help they need, Sonder offer dedicated support services through their app, providing health and wellbeing resources round-the-clock.

24/7 health and wellbeing support

In partnership with the Student Wellbeing Team and Sonder, the student associations across our campuses are committed to providing you with access to health and wellbeing support anytime, anywhere. The Sonder app is designed to integrate seamlessly into your everyday life, making it easier for you to prioritise your wellbeing.

Brought to you by

Sonder logo
NDSA logo
SA UNDA logo
SSAF logo

What you can access with Sonder

  • Real-Time Expert Support: Connect with medical professionals, psychologists and safety experts who are ready to assist you, no matter the time of day.
  • Live Chat and Calls: Engage directly with nurses, wellbeing experts and emergency responders through live chat or phone calls.
  • Safety Check-Ins: Feel secure knowing that help is on hand during your travels, whether returning home after class or navigating unfamiliar areas.
  • Notifications Hub: Stay informed as Sonder scans the environment for incidents that may affect your safety, like natural disasters or criminal activities nearby.
  • Wellbeing Assessments: Reflect on your mental and physical health through quick questionnaires designed to help you assess your wellbeing.
  • Valuable Resources: Access information on a range of topics including mental health, stress management, sleep, relationships and more.
  • Instant Help Alert: Quickly connect with the Sonder team or emergency services in case of urgent needs.

How to access Sonder

Download the app

  1. Download the Sonder app
    1. Apple App Store
    2. Google Play Store

Set up your account

  1. Open the Sonder app
  2. Enter your Notre Dame email address (studentID@my.nd.edu.au)
  3. Tap Next
  4. Confirm your age and accept the terms and conditions
  5. You will be directed to the Notre Dame sign-in page to enter your credentials
  6. Complete Multi-Factor Authentication (MFA)

Access services and support

Once logged in successfully, you will unlock the full suite of features and services offered through the Sonder app

Explore a range of troubleshooting resources and user guides by navigating to More and selecting About Sonder.

Contact us

For more information or assistance, don’t hesitate to reach out to Sonder.

If you are unable to access the app, do not have a smartphone, or require further assistance, please contact Sonder support by emailing hello@sonder.io or calling 1800 234 560.

If you would like to provide feedback on the app, please reach out to Sonder at customer.support@sonder.io.